Kathy S. Customer Comments: We bought our puppy Sasha from Petland Sarasota. I was very very skeptical about buying a puppy from a pet store, but she is the sweetest animal. The staff was very patient with us. We visited the dog multiple times and made sure all of our family members (there are 6 of us) met her and agreed she was the dog for our family. When we took her home, we received papers for her with the name and AKC registration numbers of her parents, along with the name of the breeder. We were able to verify that the breeder is part of the the North Dakota State Breeders association, which listed their name, address and phone number.. She was born with a common issue that Chows have and the surgery was taken care of by the store and the breeder. Many of her shots were already given to her and we could verify her medical records with the vet associated with the store. One other benefit is the dog is so well socialized from being handled all of the time she loves people.
A few negatives are, when I went to pick her up I thought our sales person would be there and he wasn't. The kennel manager came out and helped us. She was nice but I felt rushed which made me uncomfortable. The guarantee that comes with your dog is good but has a conditions that may be difficult to meet, so read it carefully if that is important to you and the price of the warranty is built into the price of the dog. Check breeder prices and you will see. One other issue we are having, that I never thought of, pet store puppies are a little harder to house train using the crate since they are used to eliminating in the crate they are in at the store. You need to be patient and persistent and they will eventually get it. We had to remove the crate while we are working on the house training, and will reintroduce the crate at a later time. We love our puppy and take her back to the store with us when we buy supplies for her. The whole staff recognizes her and loves seeing her.
Larry H. Customer Comments: We just purchased an adorable mini goldendoodle from Petland. We found the staff at Petland to be knowledgeable and very warm and caring about each puppy. Shelby was outstanding! She got to know us on our first visit, finding out what we wanted in a puppy from the size to the temperament. She stayed in contact with us as new puppies arrived so that we could visit and see which puppy was right for us. Her excitement and enthusiasm was obvious. As soon as our Molly arrived at the store, Shelby knew right away she was "the one". We are so happy with our new addition and thank Petland and Shelby in particular for helping us make the right decision.
Debbie C. Customer Comments: Purchased a puppy from them ~ our salesperson was very knowledgable, very personable and not pushy. We are very happy with our little guy 🐶. I typically prefer breeders and rescues but was unable to find the right fit there. I checked out the breeder on line and there were only positive comments. They were also inspected by AKC an USDA. Happy with our purchase. 😊
Brittany L. Customer Comments: Great service!!!!
Lyn J. Customer Comments: Associates are very helpful
Torie S. Customer Comments: My husband and I bought a puppy from them over a year ago now and the staff were great! The puppy has been nothing but healthy and we couldn't be happier!
Dawn Z. Customer Comments: I found a baby squirrel and they were a huge help with taking care of him until I set him free!
Leah K. Customer Comments: Ziggy is awesome and helped me find exactly what I needed!
Angela W. Customer Comments: Great service!!! Needed help for our puppy and got help right away
Victoria M. Customer Comments: Found a dog and staff was super helpful! Really caring people
Beth R. Customer Comments: Got my puppy here and they did a great job getting her ready to come home!!
Amanda S. Customer Comments: Wonderful experience! Very helpful!
Lissy B. Customer Comments: The staff at Petland Sarasota is always willing to do whatever is necessary to help the customers and to take care of the animals there. Clean store with a large selection!
Cole M. Customer Comments: Everyone is so nice and they helped me with everything and ziggy was very helpful.
Lorielle n. Customer Comments: Melissa was absolutely wonderful. My dog has horrible breath and she found the right combo to keep his breath fresh.
Michael F. Customer Comments: We are happy customers! We bought a Bichon Frise from Petland in Fruitville Fl. She is a wonderful healthy dog. She is so good around other people and dogs. I suppose because the puppies are handled by so many people. The staff was friendly and knowledgeable. They brought out about 7 different pups and showed a lot of patience with us while we played with each one until we found the perfect dog. The "Puppy Kit" they supplied with the purchase was very helpful too.
Brandon A. Customer Comments: I got my Weimaraner from here and she is perfect and amazing and has been so healthy. Thanks Petland
Delaney R. Customer Comments: Came in today and had alot of help with ferret food, and the employees were very helpful and helped me find the best food for my pets. Overall a great experience!
Jianna J. Customer Comments: Great customer service, very informative staff, and they had the cutest, happiest looking pups. I came in with questions about my breed and a staff member helped me out so much. Thanks Petland!
Caleb S. Customer Comments: I recently brought home a beautiful Bassett Hound puppy from this store. The puppy counselor was incredibly informative and gave me breed-specific tips for training and care. I was supplied with all the equipment I need for my puppy, as well as information on how to properly use them. It's been a little over a month, now, and he's growing to be a very healthy and well-behaved dog. THANKS, PETLAND!
Meghan P. Customer Comments: The staff is nice and very helping. Melisa helped us very quick and had us in and out within 10 minutes!
Mauryan H. Customer Comments: Great staff. Very Clean. Enjoyed my experience with purchasing my new puppy.
Bellia L. Customer Comments: The service is great and i have looked at the comments and the puppy are not laying in there own poop their cags are clean and the have stols u can play with the puppies in. But they are defiance not cheap
Jennifer T. Customer Comments: Our experience today with the employees was very good. The guy we worked with was very caring and informative. Thanks for adding a new member to our family. :)
Amber H. Customer Comments: We purchased a pomski form petland April 6th and Brandi was extremely wonderful with answering our questions, if she didn't know she would go and find out for us. She was so helpful and full of knowledge.
We have had Mishka now for a few days and she is the best puppy we have ever had. I am so impressed with petland and there customer service (excellent ) that we will always purchase our pets from them.
Thank you so much to Brandi and everyone at petland.
Love, very very happy customers (:
Anna B. Customer Comments: Wonderful! We found the most precious and loving puppy for our family here. The staff couldn't have been more helpful, friendly, and attentive. Great experience.
Jessica S. Customer Comments: I had an awesome experience. The young man named Steven was so helpful and professional.
Ashley L. Customer Comments: We just recently got our first puppy from Petland and Richard was such a great help with the process. Since it was our first puppy we had lots of questions and he was very knowledgeable and patient. We are very happy with our experience here and are so in love with our PUP!
Carolina J. Customer Comments: Since I moved to Florida 5 years ago I always wanted a Dog. This is place is where my adventure and dream started.
I found the pet that I wanted a male Bichon Frise.
The Lady who took care of is very nice, pleasant and answer all my questions.
I recommend this store to everyone!
Rey R. Customer Comments: Sarasota Petland is simply Awesome! Great customer service and very knowledgeable employees. We are are very satisfied with the all around attention we were given. Thanks for our new baby "Patches" AKA "Tyson".
Elizabeth D. Customer Comments: Krysta and Jamie were awesome when I went and bought Dolly, my mini schnauzer from Petland. Service was above and beyond and they took the time to answer all my questions until even after closing hours. I will only be shopping at Petland in the future for all my pet needs:)
Cristina R. Customer Comments: Service was wonderful! Extremely friendly and knowledgeable staff. Coming from out of town, the staff helped us secure the puppy over the phone and finalize the sale when we came to pick him up. We found the cutest and most loving boxer and we couldn't be more pleased.
Mathieu H. Customer Comments: Just adopted a boston terrier from Melissa, she was very helpful and informative. This store also offers a wonderful array of food medicine care even a crate all included in the adoption fee. Great customer service. Side note all you anti puppy mill protesters should go listen and see what they have to save about there breeders before judging them.
Annie H. Customer Comments: We love our puppy from Petland!!
Jayci C. Customer Comments: I recently bought an English bulldog puppy from this store. Ben was a lot of money but, he is well worth the money. We took him home and then took home to the vet three days after we purchased him. He did have a small kennel cough but we caught it early enough that it went away within the next couple of days. Other than that he was perfectly healthy. On our visit to the pet store the staff was very kind and helping. We already had a certain puppy mind, but they helped us through the purchasing process. When we received our puppy we could tell that he was very well taken care of, he was very clean and chunky. We love our new addition to our family. This is an amazing store and we had such a fun time coming here. I would highly recommend buying a puppy from here. Thank you Petland
Kellie R. Customer Comments: We just went and picked up our pomsky, I am so completely happy with her!!! She is so healthy and bouncy and perfect!! Thank you Anthony for helping us in every way possible! You made this experience incredible! I can hardly wait to spend the rest of our life with her as a part of our family. We appreciate everything that you did for us, thank you thank you.
Gene L. Customer Comments: They had just the dog we were looking for and we're very helpful.
Laurie W. Customer Comments: Love my golden doodle! Great service!
Jennifer S. Customer Comments: We did get an Australian shepherd Mini and the girls told us that it was a full size. Pet land and Pet Solutions are correcting the problem. We love our puppy and are thankful for her.
Nick C. Customer Comments: Found the perfect dog! Made an appointment with Kerry to view dogs last Saturday. She was super helpful and knowledgeable. Have recommended her to several friends
Sharon V. Customer Comments: Awsome place. Great service.
Nina P. Customer Comments:
We came in just looking and found the perfect puppy! I am looking forward to always having him in our family. Thanks to Miranda who helped us through the adoption practice!
Rachel D. Customer Comments: The entire process from beginning to end was seamless. Staff was friendly and provided all the information I needed to care for my new puppy at home. The day I picked up my puppy, her crate was already put together, her binder was prepared and my my puppy was groomed and ready to go. Very efficient process!!!! Would highly recommend this location.
Dalila A. Customer Comments: I'm always pleased by every worker showing how much they care and how well they take care of all the animals. Each time I come I'm always put in a happier mood, I don't know if its just the puppies or not !
Terrance H Customer Comments: Tj, we all are train to help all of are customers the right way. We always ask do you need help finding any thang today. It makes me sad that you thank this way of are store.we all are her to work to get passed life. And are staff makes sure our puppies are healthy and ready to go home.
Gene L Customer Comments: They had just the dog we were looking for and we're very helpful.
Laurie W Customer Comments: Love my golden doodle! Great service!
Jennifer S Customer Comments: We did get an Australian shepherd Mini and the girls told us that it was a full size. Pet land and Pet Solutions are correcting the problem. We love our puppy and are thankful for her.
Nick C Customer Comments: Found the perfect dog! Made an appointment with Kerry to view dogs last Saturday. She was super helpful and knowledgeable. Have recommended her to several friends
Spencer’s Phone Custer Customer Comments: We bought our dog Pork Chop from there. He has been to the vet and so far is healthy and we have also been in touch with the breeder. Her name was provided in his paperwork. The staff (Sarah) was awesome!!!! Thank you for negotiating so that we could bring Pork Chop home with us.
Rachel D Customer Comments: The entire process from beginning to end was seamless. Staff was friendly and provided all the information I needed to care for my new puppy at home. The day I picked up my puppy, her crate was already put together, her binder was prepared and my my puppy was groomed and ready to go. Very efficient process!!!! Would highly recommend this location.